1. General
These Terms and Conditions govern your access to and use of Lumille Beauty’s website, products, and related services. By browsing or placing an order, you confirm that you have read, understood, and agreed to these Terms.
Lumille Beauty operates primarily within the United Arab Emirates (UAE), offering high-quality skincare and beauty products to individual customers. We also welcome international distribution inquiries for those interested in representing or reselling Lumille Beauty products in their respective countries.
2. Products and Information
We make every effort to ensure that all product details, descriptions, and images on our website are accurate and up-to-date. However, minor differences may occur due to packaging updates, supplier changes, or lighting conditions in product photography.
All products are sold for personal use unless otherwise agreed upon under a distribution agreement. Lumille Beauty reserves the right to modify or discontinue any product without prior notice.
3. Orders and Payments
All orders placed through our website are subject to availability, verification, and acceptance.
We reserve the right to cancel or refuse any order that appears fraudulent, incomplete, or suspicious.
Payments must be made in full at the time of purchase using the secure payment methods provided on our checkout page. Prices listed are in UAE Dirhams (AED) unless stated otherwise.
4. Shipping and Delivery
Orders within Dubai and across the UAE are processed promptly and dispatched through trusted courier partners. Delivery times may vary depending on your location and chosen delivery method.
For international inquiries or distribution purchases, please contact our official team before placing bulk or wholesale orders.
Lumille Beauty is not responsible for delays, lost packages, or undelivered items resulting from incorrect addresses or external courier issues.
5. International Distribution
Lumille Beauty welcomes authorized distributors and resellers interested in representing our brand in other countries.
To become an official distributor, please contact our business development team through the Contact Us page or email us directly at lumillecosmetics@gmail.com.
All distribution agreements are subject to review, approval, and legal documentation to ensure compliance with brand standards and regional regulations.
6. Intellectual Property
All website content—including but not limited to text, product images, graphics, videos, and logos—is the exclusive property of Lumille Beauty and is protected by copyright and trademark laws.
Unauthorized reproduction, distribution, or use of our intellectual property without written consent is strictly prohibited.
7. Limitation of Liability
All Lumille Beauty products are intended for external use only. Results may vary based on individual skin types.
We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of our products.
Customers are advised to perform a patch test before using any new skincare product.
8. Privacy and Data Protection
Your privacy is important to us. We collect and process personal information in accordance with our Privacy Policy, ensuring your data is protected and used solely for order processing, communication, and service improvement.